We hope that we can resolve any issues that may arise directly with you. Should you wish to register a complaint, please contact our team:
By telephone on 01403 334455
By email to complaints@benchmarkcapital.co.uk
By post to The Complaints Manager, Benchmark Capital, Broadlands Business Campus, Langhurst Wood Road, Horsham, West Sussex, RH12 4QP
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Further details of the FOS can be found at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, particularly in the European Union (or European Economic Area) stating where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113